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As VP of organization development for a leading produce company, Nelson was looking for a way to improve inventory accuracy, order fill rates and customer service, while keeping selector productivity high. Quite a challenge when you have five facilities to manage. Nelson led efforts to consolidate the five facilities into a single 262,000 square foot facility managed by wireless, voice-recognition warehouse software. The new software's labor management and incentive system increased order selector productivity by 35% and reduced inventory control labor hours by a whopping 64%. Nelson achieved all this while achieving a 99.88% shipping accuracy rate. This multi-temperature fresh produce distribution facility now ships up to 50,000 cases a day. Nelson's "fresh" idea of using bar code wireless, voice recognition, labor management and WMS technology has revolutionized the produce industry. Nelson now serves on the company's leadership team. |
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