As Lead Warehouse Associate for one of America's largest produce distributors, Dan needed to configure a new warehouse management system. Dan audited existing processes to identify best practices that leveraged the system's capabilities, and configured the system accordingly. He then tested and validated the system settings he developed. His implementation of voice selection and improved workflows increased average case picking productivity by 40%, improving the company's ability to deliver fresh produce throughout the Northeast promptly and more accurately. Recognized for his contributions, Dan was promoted to Operations Specialist.

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